Administrative Assistant

Are you a detail-oriented, highly organized individual with a passion for keeping things running smoothly? Do you thrive in a fast-paced, team-driven environment? If so, we want YOU to be part of our team!

About Us:
Renmar DME is a trusted leader in Durable Medical Equipment (DME) deliveries for hospice patients across New Hampshire. With a focus on compassion and exceptional service, we ensure patients have the equipment they need, when they need it, for comfort and well-being. Renmar DME also specializes in deliveries of manual and power wheelchairs covered by insurance plus a retail business that supplies a wide range of medical equipment for purchase or rental.

We are currently seeking an Administrative Assistant who can bring their skills and dedication to our growing team. In this role, the Administrative Assistant will be key in keeping the business organized, handling customer phone orders, and supporting various tasks essential to the smooth operation of a small business. This role requires someone adaptable and upbeat, comfortable with frequent pivots and stepping in to assist wherever needed to keep the business running efficiently.

Key Responsibilities:

  • Data Entry Pro: Manage delivery and pick-up tickets with precision, ensuring smooth daily operations.

  • Reporting Rockstar: Run and organize various daily reports to keep our processes on track.

  • Invoicing Expert: Accurately handle invoicing for both hospice and private rental customers—your attention to detail is key!

  • Collections Specialist: Oversee accounts receivable and collections, ensuring we stay financially healthy.

  • Training Coordinator: Help our team gain skills by organizing and coordinating training sessions.

  • New Hire Champion: Lead the way with engaging and informative new hire orientations, setting up every new team member for success.

  • Oxygen Tank Asset Tracking: Support our team with oxygen tank asset tracking, maintaining accountability and organization.

  • Administrative Support: Assist the business owners with various administrative tasks, contributing to the overall success of the team.

  • Customer Service Support: Assist with customer service follow-up surveys and provide support for answering phones and taking customer orders.

  • Office Operations Coordinator: Ensure the smooth day-to-day operations of the office by ordering necessary office supplies and keeping everything running efficiently.

What We’re Looking For:

  • Associate’s degree preferred: Your educational foundation matters!

  • Excel Proficiency: You’re familiar with navigating and organizing data with intermediate to advanced Excel skills.

  • QuickBooks Experience: Bonus points for familiarity with QuickBooks!

  • High Initiative: You’re proactive, taking ownership of your work and always ready to take on new challenges.

  • Organized & Detailed: You love keeping things organized and pay close attention to the little things.

  • Planning Skills: Your ability to manage multiple tasks and deadlines will keep our operations running like a well-oiled machine.

  • Tech-Savvy: Must be comfortable with various computer systems, able to learn quickly, and resourceful enough to solve problems on your own.

  • Teamwork and Collaboration: Your ability to collaborate seamlessly with the team will drive success, enhance communication, and ensure smooth workflow.

  • Communication Skills: Excellent verbal and written communication skills are a must, as you’ll be interacting with customers, vendors, and team members, ensuring clear, professional, and efficient exchanges at all times.

Physical Job Demands include: Ability to climb stairs, sit, stand, bend, and reach regularly. Occasional lifting of up to 20 pounds and occasional driving of a company vehicle may be required.

Why Work With Us?

  • Make an Impact: Your work will enable the business to focus on growth and customer satisfaction

  • Collaborative Environment: Join a team that values communication, support, and growth.

  • Growth Opportunities: We’re looking for someone who’s ready to grow with us and take on new responsibilities.

If you’re ready to bring your skills, enthusiasm, and positive attitude to our team, apply today! We can’t wait to meet you and see how you’ll thrive in this exciting role!

Please note: This position requires a background check and drug screening.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance

  • Employee discount

  • Flexible schedule

  • Health insurance

  • Life insurance

  • Paid time off

  • Professional development assistance

  • Referral program

  • Retirement plan

  • Vision insurance

Schedule:

  • 8 hour shift

  • Day shift

  • No weekends

Application Question(s):

  • Please rate your Excel skills from 1-10, 10 being the best (creating complex formulas).

  • What systems or tools do you use to manage your tasks, due date and calendar?

Work Location: In person